Privacy Policy - The Creative Chimney
Digital Marketing, Instagram Marketing, Social Media Marketing, Social Media Management, SMM, Branding, Brand Identity, Logo, Packaging, Packaging Design, Box Design, Label Design, Sticker Design, Product photoshoot, Stylised photoshoot, white background photoshoot, Webiste Design, Making website, website development, web dev,
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Privacy Policy

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1. Information We Collect

We may collect the following types of personal and non-personal information:

 

  • Name, email address, phone number
  • Company details and project requirements
  • Payment and billing information
  • IP address, browser type, and device data
  • Social media profile (if interacting via social media)
  • Any other information you voluntarily provide

2. How We Use Your Information

We use your information to:

 

  • Provide design, branding, and digital marketing services
  • Respond to inquiries and provide customer support
  • Process transactions and send invoices
  • Send newsletters, promotional content (only if opted-in)
  • Improve our website, services, and user experience
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. We may share your information with:

 

  • Trusted third-party service providers (e.g., payment processors, hosting providers)
  • Legal authorities, if required by law
  • Our internal team and subcontractors solely for service delivery

 

All shared data is handled with strict confidentiality and only to the extent necessary.

4. Data Security

We implement industry-standard security measures, including:

 

  • SSL encryption for data transmission
  • Restricted access to sensitive information
  • Regular software and server security updates

 

However, no system is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have the right to:

 

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data
  • Object to processing or request data portability (as per GDPR)

 

To exercise any of these rights, contact us at info@thecreativechimney.com.

7. Additional Information

6. Cookies & Tracking Technologies

  • Third-Party Links: Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

 

  • Children’s Privacy: Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

 

  • Policy Updates: We may update this Privacy Policy occasionally. All changes will be posted on this page with an updated effective date. We recommend reviewing it periodically.

We use cookies and similar technologies to:

 

  • Analyze traffic and usage trends
  • Enhance website functionality
  • Deliver targeted ads (e.g., via Google or Facebook)

 

You can adjust cookie preferences in your browser settings at any time.